Live Chat and Online Sales Messenger

Set up customer discovery, analysis, selling and live chat service in one minute

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Did you know?

The conversion rate of physical stores is 15%-20% but online stores is about 3%

Why online stores face low conversion rate

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Who are your customers?

Unlike physical shops, there is no way to view existing customers on your website

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How to sell to customers?

Unlike physical shops, you cannot have a salesperson to sell your products on your website

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How to do real time customer service?

Unlike physical shops, you cannot have a customer service representative to answer questions instantly on your website

Easychat

Only copy one line of code to your own website. Let you know who are your customers, sell to your customers, answer customers question instantly, increase your conversion rate

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Real Time Customer Discovery and Analysis

Easychat supports real time discovery of online customers and browsing history

  • Be able to know who is viewing your website right now
  • Be able to know how your customers visit your website
  • View customers' browsing history and make a target selling list of your customers
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Push to chat with online customers

Easychat allow companies to start a chat with online customers on real-time

  • Target your potential customers
  • Push to chat with them
  • Increase conversion by chat with them

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Auto Remarketing Message

Easychat allows you to set auto remarketing messages based on pre-set criteria

  • Be able to have a virtual salesperson in your website
  • Be able to promote your product automatically
  • Be able to base on your customer's behaviour like visited URL & times of browsing to promote your products





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Sales & Live Chat Plugin

Easychat chat with your customers anytime, anywhere. Thus increasing the conversion rate

  • Live Chat Plugin
  • Custom dialog theme color to match your brand/company color
  • Support both English and Chinese
  • Text and Photo message supported
  • Emoji Supported
  • Message status with sent, delieved and read





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Web Admin Panal

Easychat Admin Panal, you will be able to chat with your customer in a simple and nice chat dialog interface, you can also invite your teammates so as to collaborate easily and effectivity to satisfy customer's need

  • Easily chat with your customers
  • Invite teammates to collaborate
  • Manage the status of your customer service cases
  • All messages are shown in real time





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Mobile Apps

Easychat supports both iOS and Android version, you can simply login to your team and chat with your customers anytime anywhere

  • Support both iOS and Android version
  • Support Push Notification
  • Provide normal user mode and customer service user mode. For normal user mode, user can browse all company with their customer services joined Easychat all over the world

google-play app-store






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Integrate Facebook Messenger, Line@ and Wechat

Easychat allow companies to integrate Facebook Messenger, Line@ and Wechat, so that companies can use 1 App only to chat with all social media channels customers

  • Integrate Facebook Messenger
  • Integrate Line@
  • Integrate Wechat (Coming Soon)
  • Broadcast Message to customers(Coming Soon)

fb-messenger line-messenger wechat-messenger





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Website Plugin Widgets

Display your social media in the livechat plugin

  • Support Phone Number
  • Support Email
  • Support Facebook Page
  • Support Line@
  • Support Instagram
  • Support Twitter

widget-phone widget-email widget-facebook widget-line widget-ig widget-twitter




Pricing

Monthly Yearly
10% Off

Customer Service

HKD $300 / Month
  • Maximum 2 Agents
  • Unlimited Chats
  • Unlimited Photo Storage
  • All Chat History
  • Custom Welcome Message
  • Custom Auto Reply Message
  • 24 x 7 Usage
  • 256-bit SSL secure connection
  • iOS & Android Apps support
  • Team Collaborations
  • 1 Facebook Messenger Integration
  • 1 Line@ Integration
  • Website Plugin Widgets

Sales & Customer Service

HKD $800 / Month
  • Maximum 5 Agents
  • Unlimited Chats
  • Unlimited Photo Storage
  • All Chat History
  • Custom Welcome Message
  • Custom Auto Reply Message
  • 24 x 7 Usage
  • 256-bit SSL secure connection
  • iOS & Android Apps support
  • Team Collaborations
  • Customer Analysis
  • Push to chat
  • Auto Remarketing Message
  • 3 Facebook Messenger Integration
  • 3 Line@ Integration
  • Wechat Integration (Coming Soon)
  • Website Plugin Widgets

Brand & Enterprise

HKD $2500 / Month
  • Maximum 15 Agents
  • Unlimited Chats
  • Unlimited Photo Storage
  • All Chat History
  • Custom Welcome Message
  • Custom Auto Reply Message
  • 24 x 7 Usage
  • 256-bit SSL secure connection
  • iOS & Android Apps support
  • Team Collaborations
  • Customer Analysis
  • Push to chat
  • Auto Remarketing Message
  • Unlimited Facebook Messenger Integration
  • Unlimited Line@ Integration
  • Wechat Integration (Coming Soon)
  • Website Plugin Widgets
  • Chat Statistics

Main features

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Live Chat

Instant chat with customers within your website and mobile apps

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Active Sales

Be able to sell product directly to your online customers

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Customer analytics

Understand your customers informaton and their perferences instantly



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Team Collaboration

Collaborate with your teammates easily and effectivity to satisfy customer's need

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Chat analytics

Analysis how efficiency your team serve your customers

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Auto Reply

Setup custom auto reply message to your customers when you are unable to answer it instantly



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Browse All Services

With Easychat, user can browse all the customer services easily all over the world

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QR Code

Every team has a unique QRCode, your customers can scan the code to chat with your teammates directly

How to install Easychat

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Contact Us

Have any questions? Click the right hand corner to text us immediately through Easychat

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